Customer Service

Customer ServiceCurrent Customers 1-800-394-4737
New Customers 1-800-627-0577

Learn about Southern Pest Control’s customer service.
Connect with a Customer Service Specialist soon for support, service and professional advice.
Our staff is available to answer your questions personally
New Clients: Monday-Friday 8am-8pm
Existing Clients: Monday-Friday 8am-7pm

Southern Pest Control’s Customer Service Mission

  • Constantly strive to anticipate the demands of our customers
  • Significantly provide you with superior customer service
  • Without a doubt we offer the best products at affordable rates

For Your Convenience, We Schedule EXACT TIME Appointments

Above all, Southern Pest Control does not believe in multi-hour appointment windows. Additionally, all appointments are scheduled on the hour. We respect our customers’ time and want to make it easy and also convenient to schedule service

Discounts for Multiple Services

In addition, Southern Pest Control will bundle the initial inspection, termite service, pest control service, and pet lovers’ service at a reduced cost.


No Interest Installment Plans

Monthly installment payments are available for Southern Pest Control customers. No accruing interest or finance charges. The maximum number of installments for the 1-Year Plan is 8 installments. For the 2-Year Plan, the maximum number of installments is 18.

Online Bill Pay

In addition, once you have registered for our Online Bill Pay System, customers will be able to login to view your balance, current payment due, service history, online payment history, and make a payment with a credit or debit card.


Referral Bonus Programs

We pride ourselves on Customer Referrals for engaging new business. For instance, Refer a friend, family member or neighbor and save on your next service with Southern Pest Control.


Routing System

Not to mention, Southern Pest Control utilizes a customized software system for appointment routing, scheduling, and tracking. The objective of this system is to ensure on time appointments between our technicians and customers.

Dispatching Division

The dispatch division of Southern Pest Control utilizes GPS tracking to manage our technicians and support them in arriving for their appointments on time.

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Contact information regarding our offices in Georgia, Tennessee and Texas click here.